Privacy Policy
This Privacy Policy outlines how PDF Vector ("we", "our", or "us") collects, uses, stores, and shares your personal information when you use our website and services. Our commitment is to ensure the privacy and security of your information.
Important: PDF Vector does not permanently store your documents or use your data to train any AI models. We only cache files temporarily to improve performance and reduce costs.
Information We Collect
When you use our PDF to Markdown conversion service, we collect information about you in the following categories:
Personal Information: This includes your name, email address, and any other details you provide us voluntarily, especially during the authentication process.
Usage Information: We track how you use the Service, including PDF URLs submitted for conversion, conversion requests, and your preferences and settings.
Device Information: Information about the device you use to access our Service, like device type, operating system, and browser type, may be collected.
PDF Content: We temporarily process the content of PDFs from URLs you submit to convert them to markdown format. This content is processed only for the duration necessary to complete the conversion.
Data Retention and Caching
We are committed to minimizing data retention and protecting your privacy:
24-Hour Cache Policy: Uploaded files and converted content are cached for up to 24 hours to improve processing speed and help reduce costs for repeated conversions of the same document.
No Permanent Storage: Your original PDF files and converted markdown content are not permanently stored on our servers. All cached data is automatically deleted after 24 hours.
No AI Training: We do not use your documents, content, or any data derived from your files to train artificial intelligence or machine learning models. Your data is used solely to provide the conversion service you requested.
Automatic Deletion: All cached files and conversion results are automatically purged from our systems after 24 hours without any action required from you.
How We Use Your Information
The information we collect is used in various ways, such as to:
Provide and maintain the PDF to markdown conversion service.
Process PDF documents from URLs you submit and convert them to markdown format.
Communicate with you about service updates and relevant information.
Improve our conversion algorithms and develop new features.
Monitor service performance and prevent abuse.
Comply with legal requirements and protect our rights and interests.
PDF Content Processing
When you submit a PDF URL for conversion:
Temporary Processing: We fetch and process the PDF content temporarily to extract text and convert it to markdown format. The original PDF content is not permanently stored on our servers.
24-Hour Retention: Converted markdown content is cached for up to 24 hours to improve service performance for repeated requests. After this period, all cached data is automatically deleted.
No Content Analysis: We do not analyze, read, or use the content of your PDFs for any purpose other than the conversion service you requested. Your document content is never used to train AI models.
Third-Party AI Providers
To provide our PDF conversion service, we use the following third-party AI providers. We have ensured that your data is protected and not used for training AI models by these providers:
AWS Textract: Used for document text extraction. We have opted out of data training via AWS Organizations policy, ensuring your documents are not used to improve AWS AI services. View AWS Textract Data Protection Policy Datalab: Used for PDF to Markdown conversion with their Marker technology. We have opted out of data training via dashboard settings, ensuring your documents are not used for model improvement. View Datalab Data Use Policy Mistral AI: Used for AI processing. Our API tier is opted out of training by default, meaning your inputs and outputs are not used to train Mistral's models. View Mistral AI Training Opt-Out Policy Jina AI: Used for embeddings and document processing. Jina AI explicitly states they never use API requests, inputs, or outputs to train their models. They are SOC 2 Type I and Type II compliant. View Jina AI Privacy Statement
We regularly review our third-party providers to ensure they maintain strong data protection practices and do not use your data for training.
Information Sharing
Your personal information may be shared with third parties in certain circumstances, including:
With your explicit consent.
To comply with legal obligations or respond to lawful requests from authorities.
To protect our rights, property, or safety, or that of others.
In connection with a merger, acquisition, or sale of assets.
Important: We do not share, sell, or distribute the content of PDFs you submit for conversion with any third parties beyond what is necessary to provide the conversion service. Your document content is only shared with the third-party AI providers listed above, and only for the purpose of processing your conversion request.
Your Choices
You have rights regarding the management of your personal information:
Access and Control: You can access, update, or delete your personal information at any time.
Opt-out: You have the option to opt-out of receiving promotional communications from us.
Data Deletion: You can request immediate deletion of any cached conversion data associated with your account. Note that all cached data is automatically deleted after 24 hours regardless.
Data Security
We implement appropriate security measures to protect your personal information and PDF content during processing against unauthorized access, disclosure, alteration, or destruction:
All data transmission is encrypted using industry-standard HTTPS/TLS protocols.
Cached files are stored in encrypted storage during the 24-hour retention period.
Automatic purging mechanisms ensure timely deletion of temporary data.
Access to processing systems is restricted and monitored.
Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Any significant changes will be notified to you by posting the updated policy on this page.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at team@pdfvector.com.
